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Office Technology Support

Our Office Technology Group provides extensive workstation and mobile desktop support, where we'll configure and maintain your users' systems using remote access technology, along with onsite support where and when needed. Our comprehensive remote access capabilities are designed with security, mobility, speed, and resiliency in mind. All of your users can login from any device, anywhere, and receive fully secure access to their data and applications. Coupled with our 24/7/365 managed Extended Detection and Response (XDR) system, you can have confidence that your computing systems are continuously monitored and remain secure.

GNS Hosted Office

GNS Hosted Office is a Private-Cloud-Enabled-Office IT solution for hedge funds and asset managers. All critical office infrastructure is hosted in our secure colocation facilities. We have tailored our office support model to provide extremely high reliability and value. We do this by incorporating the latest technology with our award winning private cloud.

Portable Desktop

We have designed this solution with mobility, speed and resiliency in mind. Users can login from any device, anywhere, anytime, and get full access to files and applications as if they were at their desk.

Private Cloud

You'll receive super-fast connection times at the office while also having the option of accessing your documents and applications at home or on the move. If your office ever goes 'off line', GNS has you covered. You'll be able to work from anywhere that has an internet connection, even from your mobile device.

High Performance

Our hybrid configuration based on local workstations provides superior screen performance to that of a full VDI solution. It also supports multiple monitors and the high quality graphic configurations that financial professionals require.

Best-of-Breed

In today's cloud enabled world, the best business solutions for commodity services, like email, telephone, compliance, and archival backup, are generally provided by specialty providers. They provide improved pricing and flexibility for our clients. GNS manages the support and provisioning of these business critical services for you.

For clients who wish to run Microsoft Exchange based email and calendar systems, GNS utilizes Microsoft Enterprise solutions, namely the Microsoft 365 E3 and E5 licenses. These packages includes the following components:

  • Windows for Enterprise
  • Microsoft 365 apps for desktop and mobile, including the latest versions of Outlook, Excel, Word, PowerPoint, OneNote, Publisher, Teams, and many other productivity apps.
  • Full feature Microsoft Exchange mailboxes and shared calendar.
  • Integration with an archival compliance capture system.
  • Core security and identity management capabilities, with advanced security and compliance available in E5.
  • 1 TB of cloud storage
  • Scalable business analytics with Power BI
  • Copilot for Microsoft 365, as an add-on

Office Networking

GNS provides custom designed, high-performance office networks for all your operational needs. We furnish practiced implementations, and provide unapparelled support for office networks, wireless networks, mobile devices, servers, cabling, switches, routers, and more to ensure your network operates at optimal capacity.

  • Network stack installation, configuration, and monitoring
  • Both local or hosted solutions, in either our private or public offerings
  • Server configuration and monitoring
  • Remote access and/or site-to-site VPN
  • Data backup and recovery

End-User Services

GNS offers a multitude of services that provide your workforce with secure access and account management.

  • Onboarding and offboarding
  • User account monitoring and management
  • Enforced 2FA/MFA
  • Geo-blocking restrictions

Endpoint Services for Workstations

GNS endpoint services are designed to protect workstations from malicious threats and cyberattacks.

  • Automated provisioning and deployment
  • Local and remote workstation management
  • OS patching, vulnerability management, and reporting
  • 24/7 managed XDR, including antivirus, malware detection and remediation
  • Web security and filtering
  • Software reporting

    • Endpoint Services for Mobile Device Management

    Mobile devices present particular issues in controlling endpoint devices connected to a network. GNS applies additional measures to enforce security of your environment in this arena.

  • Data loss prevention
  • Instant disablement and/or remote-wipe capabilities

    • Software Installations

  • Automated scripted deployments
  • Automated 3rd party updating
  • User training

    • Reporting

  • Patch reporting
  • Software inventory reporting
  • Hardware inventory reporting
  • Network firewall and security event reporting
  • Antivirus reporting

    • Phone & Printer Support

  • VOIP technology
  • Remote assistance

    • Cyber Security Testing and Training

  • Security awareness training
  • Phishing and Vishing testing
  • Client performance reporting
  • Remediation training

    • Compliance

  • ISO 27001 Compliant
  • SOC 1, Type 2 Certified

    • Contact us for more information about additional options you can add to your organization.